Data Collection and Forwarding Services

DataCol offers contract meter reading services for water, power and gas energy utilities.

This service is currently available in New Zealand only.

Our data collection services include:

  • Scheduled meter reads
  • Special final reads
  • Key management
  • Round scheduling

Our services facilitate the collecting of meter reads for retailers in their incumbent areas as well as non-incumbent areas.

DataCol's meter reading services can be broken into three separate levels:

Contract Management of a Meter Reading Force
In this scenario the retailer maintains control of the meter reading system and handheld computers. DataCol manages the readers and makes sure all reads are accurate, completed and forwarded on time.

Contract Management of a Meter Reading System and Force
In this scenario DataCol operates a utility's meter reading system, providing scheduling assistance and the meter reading team.

Total Service Provision
DataCol supplies the meter reading systems, scheduling and meter reading teams to offer a complete contract service to the utility. This can be for nation-wide, per region or per network coverage. This service incorporates all functionality of a non-TOU Data Administrator and offers industry compliance for data collection and forwarding.

Data Forwarding

In today's deregulated environment getting the utilities' nation-wide meter reads back from a variety of service providers on time and in the correct file format has not been an easy task... until now!!

DataCol has developed a unique software system that allows for a variety of different collection methods to be compiled simultaneously for a number of different utility customers.

Readings can be collected in the form of:

  • Web-based reads
  • IVR
  • AMR
  • Meter reading system reads
  • Manual reads

Our system automatically receives these reads, separates and collates the data for the appropriate utilities and automatically forwards the data by email in the correct file format to the separate utilities.

Our industry compliant (e.g. Maria in New Zealand) database maintains and verifies all data, logs changes, provides audit trails and stores the raw data.

Value to Utilities:

  • No more expensive changes to billing systems - we interface to your system.
  • Frees utility resources - using our economy of scale service lowers your data collection costs.
  • Guaranteed industry compliance for all non-TOU data collection and forwarding - secure data, no hassle service with full industry compliance managed on your behalf.
  • One stop service - single point co-ordination of your nationwide customer base data collection.

Interested? Please email us with your request or enquiry.