Data Collection Software

Deregulation is a recipe for complexity, and the point of greatest vulnerability is in the collection of data. This means that your data collection software must be built to be ultra flexible, scalable and highly integrated to minimise the workload of staff. Without effective data collection software, you don't have an effective business.

It was data collection software that made the competitive difference when New Zealand's energy market deregulated in the mid 1990s. The onset of such complexity caused chaos in the meter reading arena. Systems based on one geographical location and one utility customer were unable to cope with the multiplicity of relationships that needed to be managed. Each utility customer had its own billing systems, codes, reading frequencies, file exchange protocols and contractual demands.

As a contractor in the midst of all this confusion, DataCol went from having one meter reading system and one customer database to five systems and seven databases within a short timeframe. The result was an unmanageable electronic and paper war, an army of administrative staff and massive reporting and contractual compliance complexities. Adequate data collection software was essential.

Since competitive advantage was suddenly defined by the ability to manage multi-utility data and complex field operations seamlessly and cost effectively, DataCol decided it needed its own data collection software that was fit for the demands of the energy industry.

Other data collection software on the market did not acknowledge the unique aspects of energy business, such as the issue of multi-commodity supply, or the relationship between data collection in the field and the back-end business operations.

If you want to transform your meter reading operation into a true business unit, you will quickly recognise the central role played by meter reading and the data it generates. Meter reading employees have a tendency to be scattered geographically, and have differing lines of reporting. Smart data collection software is essential.

Before considering the different alternatives and options available, it is important to define specific objectives for improving overall operational performance. Then, select data collection software to achieve those objectives, working with the management team to identify opportunities to increase efficiencies, stabilise costs and position for the next step.

Click here to find out why DataCol's data collection software is all your energy business needs.